Edit Profile Details

It’s easy to adjust the details of your account in HereNOW. Learn how to keep your public facing info like your profile picture, bio, or clean date up to date by following this guide.

Access profile details

  1. From Home, tap on the Settings icon ( ).
  2. Select Edit account details under Basic settings:

    profile 1

Profile name & photo

A profile name & photo helps other members identify who you are. Your profile name & photo will appear:

  • In Calendar next to your event invites or meetings you attend
  • In Chat & Meet next to your messages
  • In Message Board next to your posts and replies (HelpNOW users only)
  • In Shared Resources next to the links you share (CareNOW users only)

We accept the following file types under 5MB:

  • PNG
  • JPEG
  • GIF
  • BMP

It’s best if the image is square and at least 128x128px, but it doesn’t have to be.

NOTE: If you do not upload a photo, we will use your initials as a placeholder.

Basic info & About me

Update your basic info by tapping on the Edit icon ( ) and editing the existing content:

Profile 2

Add a quick summary of who you are in the About me section of your profile so other members and providers can get to know you better:

Tap Save on the top right to save.

Reset clean date

Your clean date appears below your profile picture under your public profile.

To reset your clean date:

  1. From the Settings panel, tap your name or profile picture:

    Profile 3

  2. Tap on the Edit icon, then tap on the Clean date field:

    Profile 4

  3. Reenter your clean date on the reset clean date screen:

    Profile 5

Last updated on November 26, 2020
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