Getting Started

Welcome to HereNOW Help: a family of effective digital solutions for the treatment of substance use disorder (SUD). We’ve created a bunch of user guides to teach you about using our apps, but here is a quick summary of the basics to get you started. Since our apps are all connected and contain lots of features, they might seem intimidating at first – but once you get set up, you can pretty much use it however you want. So let’s get started!

 

Getting Started: HereNOW

1. Gather your requirements

To sign up, first make sure you meet the below app requirements:

2. Sign up

To begin the process, tap on “Sign Up” and enter your Phone Number and the Access Code you received from your Care Provider:

[SIGN UP / 1]

If you see your Care Provider’s logo appear on the next screen, that means your Access Code was accepted. Now you can complete the remaining sign up screens to set up your profile.

[SIGN UP / 2]

Required: First Name, Email, Password, Recovery Date, Clean Date Optional: Last Name, Profile Picture

3. Set up your profile

 

You might want to add a profile picture, so that you can connect with other Members and your Care Provider over meetings for a personal touch!

Once your profile is set up, you will arrive at your Dashboard. it might look a bit empty to start, but don’t worry – once you’ve spent some time in the app setting up your Goals, creating Meetings, and completing Surveys, it’s going to feel a lot more useful.

https://www.figma.com/embed?embed_host=notion&url=https%3A%2F%2Fwww.figma.com%2Ffile%2FqzqMjq1Uh1GxV7LjVxjY4I%2FKnowledge-Base-Wireframes%3Fnode-id%3D24%3A2210


Getting Started: CareNOW

 

1. Gather your requirements

To sign up, first make sure you meet the below app requirements:

2. Sign up

To begin the process, tap on “Sign Up” and enter your Phone Number and the Access Code you received from your Care Provider:

https://www.figma.com/embed?embed_host=notion&url=https%3A%2F%2Fwww.figma.com%2Ffile%2FqzqMjq1Uh1GxV7LjVxjY4I%2FKnowledge-Base-Wireframes%3Fnode-id%3D24%3A1477

If you see your Care Provider’s logo appear on the next screen, that means your Access Code was accepted. Now you can complete the remaining sign up screens to set up your profile.

https://www.figma.com/embed?embed_host=notion&url=https%3A%2F%2Fwww.figma.com%2Ffile%2FqzqMjq1Uh1GxV7LjVxjY4I%2FKnowledge-Base-Wireframes%3Fnode-id%3D24%3A1476

Required: First Name, Email, Password, Recovery Date, Clean Date Optional: Last Name, Profile Picture

3. Set up your profile

  • You might also want to add a profile picture, so that you can connect with other your Provider a over meetings for a personal touch.
  • line 2
  • line 3

Getting Started: HelpNOW

1. Gather your requirements

To sign up, first make sure you meet the below app requirements:

2. Sign up

  • Using the Access Code you received from your Care Provider, follow through the onboarding process in-app.
  • First name, email, password and clean date are required to sign up to HereNOW help.
  • line 3

3. Set up your profile

  • You might also want to add a profile picture, so that you can connect with other your Provider a over meetings for a personal touch.
  • line 2
  • line 3

Admin Dashboard

1. Gather your requirements

To sign up, first make sure you meet the below app requirements:

2. Sign up

  • Using the Access Code you received from your Care Provider, follow through the onboarding process in-app.
  • First name, email, password and clean date are required to sign up to HereNOW help.
  • line 3

3. Set up your profile

  • You might also want to add a profile picture, so that you can connect with other your Provider a over meetings for a personal touch.
  • line 2
  • line 3

Related Article(s)

  • Create a new goal
  • Profile settings
  • Create a meeting
  • Invite Family & Friends

Was This Article Helpful?

[Include a way for readers to let us know whether or not the content was helpful. This can be a yes/no or thumbs up/thumbs down feature, a 1-5 rating, or a link to provide feedback through email or a survey.]

Still Need Help?

[Provide a way for customers to get in touch with us if they still have questions. This can be a link to our support page, a chat popup, or the email address for the best person to reach out to.]

Was this guide useful?00

Stay up to date with our news, ideas and updates

X