Welcome to HereNOW: a mobile app for those in recovery from substance use disorder (SUD). We’ve created comprehensive user guides to teach you about using the app, but here is a quick summary of the basics to get you started.
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Gather your requirements
Before you start, first make sure you meet the below app requirements:
You have a 5-digit access code. Your care provider will provide you with a unique, 5-digit access code. This code connects you to your new HereNOW account and your care provider. If you have not received an access code, please reach out to your care team or contact support.
You have an iPhone or Android phone to access the app. You can download the iOS app on the Apple store or you can download the Android app from the Google Play store.
Create an account
Open your HereNOW app.
Tap on “Sign Up” and enter your phone number and the access code you received from your care provider:
If you see your Care Provider’s logo appear on the next screen, that means your Access Code was accepted. Tap Continue:
Follow through the remaining sign up screens to set up your profile:
Required fields: First name, Email*, Password**, Clean Date
Optional fields: Last Name, Recovery Date
*Email must match the email you shared with your Care Provider
**Must be at least 8 characters in length and include one capital letter and a special character (i.e. !,@,#,$,%,.^,*,( ),+,=,?>,<)
Set up your profile
You might want to add a profile picture so that you can connect with other Members and your Care Provider over meetings for a personal touch.
Tap on the default user icon or Upload profile picture to add a photo:
Once your profile is set up, you will arrive at your Dashboard:
It might look a bit empty at first, but don’t worry – once you begin working and learning with HereNOW – like attending meetings, answering surveys, creating goals – it’s going to feel a lot more useful.
HereNOW uses positive reinforcement to encourage your progress, including the meetings you complete and any results of your surveys.
During your outpatient treatment period, you will continue to see your provider who will review your progress using the app and data you have reported.