Technical requirements

This guide lists the requirements for using the HereNOW Mobile Apps on iOS and Android.

Equipment

  • An Internet connection – WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
  • Bluetooth wireless speakers and microphone (Optional) 

Supported operating systems

  •  iOS 8.0 or later:
    • Send and receive video using front or rear camera
    • iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)
  • iPadOS 13 or later
  • Android 5.0x or later

Processor requirement

  • Any 1 Ghz single core processor or better (non-Intel)

Bandwidth recommendations

The bandwidth used by HereNOW will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G or WiFi.

Recommended bandwidth over WiFi:

  • For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
  • For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down). 
Last updated on November 13, 2020
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