Login, Passwords & Access Codes

Log in & Log out


Log in


If you already have an account, you can log into your account on the mobile app.

  1. Open the HereNOW, CareNOW, or HelpNOW app.

  2. Enter your email and password.


LOG OUT

  1. From home, tap on the Settings icon ( )

  2. Scroll down to the Log Out button. Tap to logout.


Can’t login?


You must have a HereNOW account to login and use HereNOW, HelpNOW, or CareNOW. Follow the guides below to get started.

Getting Started: HereNOW

Getting Started: HelpNOW

Getting Started: CareNOW

Need an access code?

To use HereNOW, CareNOW, or HelpNOW, you need a unique, 5-digit Access Code. This code will connect you to your app, and clients or providers on the HereNOW network. If you do not have an Access Code, please reach out to your Provider team or contact support.

Reset your password


You create your HereNOW password at sign up. If you forgot your password or want to change it, you can reset your password from the login page.


To reset your password while logged in:
 

  1. From home, tap on the Settings icon ( )

  2. Scroll down to the Log Out button. Tap to logout.


To reset your password while logged out:

  1. From the log in screen, tap on Forgot your password?

  2. Enter the email you used to create your account.

  3. Tap Reset password

  4. You should receive a link via email to reset your password.


NOTE:
Resetting your password will log your account out of any other mobile devices you previously logged in from.

Last updated on November 19, 2020
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